Terms and Conditions

Effective Date: 16th August 2023

Welcome to Shoppybuy! These Terms and Conditions (“Terms”) govern your use of our website located at www.shoppybuy.com (“Website”) and the products and services offered by Shoppybuy (“Shoppybuy,” “we,” “us,” or “our”). By accessing or using our Website and purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing our Website or using our products and services, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy. If you disagree with any part of these Terms, you should discontinue use of our Website.

2. Products and Orders

2.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our printed gift items. However, colors and details may vary from what is displayed on your screen due to individual monitor settings.

2.2 Order Process: When you place an order with us, you agree to provide accurate and complete information. We reserve the right to reject or cancel orders at our discretion.

2.3 Pricing: All prices listed on our Website are in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes, unless otherwise stated.

3. Intellectual Property

3.1 Ownership: All content on our Website, including text, graphics, images, logos, and designs, is the property of Shoppybuy or its licensors and is protected by intellectual property laws.

3.2 Use of Content: You are granted a limited, non-exclusive, and non-transferable license to access and use our Website for personal and non-commercial purposes. You may not copy, reproduce, modify, distribute, or create derivative works based on our content without our explicit written consent.

4. Limitation of Liability

4.1 Disclaimer: Our products are provided “as is” and without warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

4.2 Limitation of Liability: In no event shall Shoppybuy be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our products or services.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

6. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Shoppybuy Address: No 2/A, Menikhinna, Kandy, Sri Lanka Email: info@shoppybuy.com

7. Modifications to Terms

Shoppybuy reserves the right to modify, update, or change these Terms at any time without prior notice. Any such changes will be effective immediately upon posting on our Website. Your continued use of our Website and services after the posting of changes constitutes your acceptance of the revised Terms.

8. Termination

Shoppybuy reserves the right to suspend or terminate your access to our Website and services at our discretion, without prior notice, for any reason including, but not limited to, a breach of these Terms or suspected fraudulent or abusive behavior.

9. Indemnification

You agree to indemnify and hold Shoppybuy harmless from any claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of our Website, products, and services, your violation of these Terms, or your violation of any rights of a third party.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the extent permitted by law.

11. Entire Agreement

These Terms constitute the entire agreement between you and Shoppybuy with respect to your use of our Website and services, superseding any prior agreements, communications, or understandings.

12. Waiver

The failure of Shoppybuy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Shoppybuy in writing.

13. Assignment

You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Shoppybuy. Shoppybuy may assign or transfer its rights and obligations under these Terms to a third party without your consent.

14. Language

These Terms are written in English, and any translation of these Terms is provided for your convenience. In case of any discrepancies between the English version and a translated version, the English version shall prevail.

15. Refund and Return Policy

Last updated: 12th August 2023

Thank you for shopping at ShoppyBuy.com. We value your satisfaction and want to ensure you have a positive shopping experience. Please review our Refund and Return Policy below:


If you are not entirely satisfied with your purchase, we’re here to help. We offer refunds on eligible items in the following cases:

Defective or Damaged Items: If you receive an item that is defective or damaged, please contact us within [number] days of receiving your order. We will evaluate the issue and provide a refund or replacement.

Item Not as Described: If the item you receive is significantly different from what was described on our website, please notify us within [number] days of receiving your order. We will assess the situation and offer a suitable solution.


We accept returns on eligible items in the following cases:

Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 1 day of receiving your order. We will guide you through the return process and arrange for a replacement or refund.

Item Not as Described: If the item you receive is not as described on our website, please contact us within [number] days of receiving your order. We will assist you in returning the item and provide a refund or replacement.

Conditions for Refunds and Returns

For a refund or return to be processed, the following conditions must be met:

  • Items must be in their original packaging and unused.
  • Items must be returned within [number] days of purchase.
  • Proof of purchase (order confirmation, receipt) is required.


We do not offer refunds or returns in the following cases:

  • Customer Error: If the item was correctly printed according to the final proof confirmed by the customer, we cannot offer a refund or return.
  • Change of Mind: If you change your mind about a purchase, we are unable to provide refunds or accept returns.

Process for Refunds and Returns

To initiate a refund or return, please follow these steps:

  1. Contact our customer support team at info@ShoppyBuy.com within 1 day of receiving your order.
  2. Provide your order number, details about the issue, and any relevant photos.
  3. Our team will guide you through the necessary steps for the refund or return process.